Healthcare Ombudsperson

The Healthcare Ombudsperson Program is a joint venture between CWA and the State of New Jersey to provide education and counseling to employees, to resolve employee issues effectively and efficiently, and to work collaboratively to create better healthcare outcomes.

If you have a healthcare question or assistance with your benefits, please reach out to your Staff Representative, and they will get you in contact with the CWA Local 1037 Healthcare Ombudsperson.

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State Health Benefit Plan

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Wellness Programs and Resources

Direct Primary Care
Membership to Direct Primary Care Doctor’s Office Included in NJ SHBP Benefits at no additional cost.

The New Jersey State Health Benefits Program (SHBP) and School Employees’ Health Benefits Program (SEHBP) offer employees and their covered dependents the opportunity to join a Direct Primary Care doctor’s office at no additional cost. Simply choose a Direct Primary Care doctor from Paladina Health, R-Health, or Sanitas Medical Centers and get unlimited access to personalized care with no copays, when and where it’s convenient for you.

List of Direct Primary Care Offices

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Other Horizon Health Programs – https://www.horizonblue.com/shbp/health-programs

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Healthcare in Retirement

• The Division of Pension & Benefits